shipping policy
NOTE:
Delivery Fee within Kuching is calculated upon checkout by Paypal and Stripe. For self-collection, please state your pick up date and make appointment before collecting your purchases.
Step 1. Choose your preferred product and add to cart.
Step 2. Choose your preferred delivery date. (Terms and Conditions Applies)
Step 3. If you have a message for recipient, please leave it at the instruction box section (within 30 words count).
Step 4. Proceed to Checkout where you can key in your Delivery Address and Mr Speedy will calculate your Delivery Fees.
Step 5. If you would like to arrange for your own pick up, please select self-pick up and please make sure to provide us with your 4 digits order number.
Step 6. Select your desired mode of shipping (Paypal and Stripe or Self Collect)
Step 7. Proceed to Payment.
PS: If you are living in the USA, Argentina, Brazil, Canada, Costa Rica or Australia, ipay88 (payment merchant) does not accept payment for the listed countries. Please kindly contact us if you would like to make payment via paypal but there would be an additional 10% transaction charges.
PS: We reserve the right to reschedule your delivery dates and fee if it doesn’t meet the MCO Policy mentioned above.
**Minimum Purchase is RM30 to be entitled for any postage or delivery. There is no minimum spending for self-collection.
Please be sure the shipping address provided is correct as we do not refund for undeliverable addresses. Should you notice that a mistake was made in the shipping address provided please contact us immediately. We will make every adjustment we can to correct it but we do not guarantee we will be able to correct it. If there is any damage to the succulents you must let us know (c[email protected] or click on the WhatsApp button to contact us) within 24 hours for a refund or replacement to be possible, thank you! (Please attach photographs of the damaged product and keep it with you as we will collect it back if/while we decide to replace a new one for you.)